New-User Activation Funnel

See how new users move from their first visit to their first completed core task. Actionbook builds a weekly funnel from PostHog to identify the main drop-offs before activation.

PostHog

Built for

  • Marketing teams comparing sources by activated users and activation rate
  • Product teams finding drop-offs before the first completed core task
  • Founders deciding which activation bottleneck to investigate first

Key insights

  • Cohort, activation definition and conversion window
  • Drop-offs before first value, with step-level users and conversion rates
  • Sources compared by users, activations and activation rates
  • Time to activation, sample sizes and data gaps
  • Priority steps and sources to investigate

What is the activation funnel?

An activation funnel tracks new users from their first visit to completing a core task for the first time. In this sample, activation means publishing a first site within 7 days of sign-up. Actionbook uses PostHog events to show the main drop-offs before first value and where to investigate first.

Who the activation funnel is for

Marketing

You need to know which acquisition sources bring users who complete the product’s core task.

  • Compare sources by activated users and activation rate
  • Check sample sizes and attribution gaps before prioritizing a source

Product

You need to find where new users stop before completing their first core task.

  • Find the onboarding step losing the most users
  • Use time to activation to decide when users may need guidance

Founder

You need to decide where the team should focus its next activation investigation.

  • See how many new users reach first value within the conversion window
  • Prioritize investigations using onboarding losses and channel results

How to build an activation funnel with Actionbook

  1. Step 1: Define your funnel

    Tell Actionbook which new users to include, which events lead to the first completed core task, and how long users have to finish.

  2. Step 2: Connect PostHog

    Connect your PostHog project with read-only access to user events, timestamps and first-touch source properties.

  3. Step 3: Build and review

    Build the funnel and review the largest losses after sign-up. Choose a step to investigate, then set a refresh schedule and share the dashboard.

Activation funnel FAQ

What events do I need in PostHog?

Record the entry or page-view event, sign-up, the core steps and the activation event. Events need timestamps and a consistent user identity. Channel comparisons also need first-touch source properties.

How are incomplete data and small samples handled?

Counts appear beside rates so small samples are visible. Users still within the conversion window are shown separately. Known gaps in tracking or source attribution are flagged for investigation.

Can Actionbook change my PostHog data?

No. This playbook only reads events and person properties. Any changes to tracking or onboarding are for you and your team to make.